How do we protect the security of your information?

 

We take data security seriously.  We are Cyber Essentials certified.    We take all reasonable steps to protect the information you provide to us from loss, misuse, and unauthorised access, alteration or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology, and include firewalls, passwords, secure servers and encryptions of financial transactions.   Our own servers and those of our Grants Management Portal provider, Fluent Technology, are currently based in the UK.

While we will use the email facility provided by our Grants Management System for routine communications with grant holders and grant applicants regarding an application or the ongoing management of a grant, you should be aware, whether  you are a grant applicant, grant holder, employee, trustee, committee member or other individual who has chosen to receive notification of funding opportunities, news or events from the Trust, that we may transfer your name and email address to other mailing services such as Microsoft’s Outlook, MailerLite or JISC.  JiscMail is the UK’s national academic mailing list service, which helps people working in the UK education and research sectors to discuss, debate, collaborate and communicate with peers, experts and partners using mailing lists. Its privacy notice is available here. MailerLite is a service which enables us to design and send email newsletters.  Its security statement may be found here.

As set out in the section above on other data we may hold about you, where we hold personal bank account details, these are stored on our secure on-line banking system and on our accounting systems, Xero and ReceiptBank.  Xero’s servers are outside of the European Economic Area and has certified agreements in place with each of its hosting providers to satisfy the requirements relating to the transfer of data from the EU to the US. Receipt Bank stores its data on servers based inside the European Economic Area.

On occasion, we may also send you surveys to complete, which may involve you providing your name and contact details, using a service called Smart Survey which uses only UK/EU-based servers that store personally identifiable information in a secure environment.

If you change your mind about receiving this more general information about our work, you may “unsubscribe” from this service by either amending your preferences in My Contact Details in the Grants Management System (if you are a grant applicant or grant holder) or, if you have registered via our website to receive information, news and updates, by clicking on the unsubscribe link at the bottom of any email newsletter you receive from us, or by simply contacting us at admin@dunhillmedical.org.uk.